PSD Training - Terms & Conditions Information
Bookings
Bookings must be made using the web site form but will expire unless
confirmed by payment of the appropriate fees at time of booking or within
3 working days unless utilising the Payment Plan, which allows pre payment
of funds completing a minimum of 28 days before commencement of chosen
course date. All future provisional bookings must be accompanied by a
deposit.
Booking Confirmation
Verbal confirmation of a place on a course may be given immediately but
will be supported in writing by PSD Training within 5 days of receiving
the completed booking form. Joining instructions will be sent to
confirmed delegates a minimum of 2 weeks before the start of the course.
Cancellations
PSD Training reserves the right to postpone, cancel or alter the dates of
provision of a course and/or the venue of the course. In the event of
cancellation by the delegate, the delegate's manager or any representative
of the delegate's organisation, bookings will normally be transferred to
the next available course unless the client specifically requests
otherwise. A substitute delegate may be sent at no additional cost
provided the substitute meets any necessary pre-entry conditions for that
course. If a booking is cancelled or transferred to a different course by
the delegate or their representative the following fees will be payable:
Notice Given:
(1) More than 28 days 90% of fee returned, less deposit of £500
(2) 14 to 28 days 50% of fee returned, less deposit of £500
(3) Less than 14 days 0% of fee returned.
Telephone cancellations can be accepted but must be confirmed immediately
in writing (by post, fax or e-mail)
Agree Our Terms?
If you agree to the above terms please continue with our course
registration by clicking the link below.
Yes I agree